Privacy Policy

We collect information from you when you:
Place an order or request a quote
Subscribe to our email or SMS notifications
Contact our support team or submit a design

The personal data we collect may include:
Contact details (name, email, phone number, postal address)
Payment details (credit card or PayPal information)
Order and delivery details
Any artwork or design information you provide
We only collect information necessary to process your order and provide customer support.

When you make a purchase, we require contact details (such as name and shipping address) and payment information (such as credit card number and expiry date). This data is used solely for billing, order processing, and communication purposes.

If we encounter any issues with your order, we will use the provided information to contact you directly.

We respect your inbox.GS-JJ Australiawill never sell, rent, or trade your email address, mailing address, or other identifiable information.
From time to time, we may send product updates, promotions, or catalogues.

You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or by contacting our customer support.

Unless otherwise agreed upon, all colors will be matched “as closely as possible” to your original artwork. Most of our products are hand-made / hand colored and differences in dye and color lots can be expected from time to time.

FOR AN EXACT COLOR MATCH, we use Pantone® matching systems formula guide for coated colors. We will match pantone colors exactly to the colors in the Pantone® formula guide available from Pantone matching system

Please note that due to differences in monitor calibration the colors displayed on your monitor may differ from the colors in the Pantone guide. We match colors based on the printed guide “ to the art proof.

Our website uses cookies to enhance your browsing experience and keep track of your shopping cart.Cookies may also help us personalise content, improve performance, and show relevant ads. You can choose to disable cookies in your browser; however, this may limit certain website features.

Third party vendors, including Google and Teracent, show your ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. Users may opt out of Teracent's use of cookies by visiting the Teracent opt-out page.

1. Information Collection
We collect the mobile numbers provided by users in order to send important SMS updates and promotional information. This information may include order confirmations, shipping notifications, promotional activities, and personalized marketing content.

2. User Consent
By providing your mobile number, you agree to receive automated text messages, which may include shipping updates or offers.

3. Opt-Out Options
You can opt out of SMS notifications at any time. Simply log into your account to manage your preferences, including choosing to unsubscribe or to reactivate SMS notifications.

4. Message Frequency and Cost
Message frequency may vary. Standard message and data rates may apply.

5. Information Security
We take reasonable steps to protect your personal information and do not share your number with third parties unless required by law.

6. Updates to Privacy Policy
Any future updates to our SMS policy will be reflected in this Privacy Policy.

Your information is protected through secure servers and industry-standard encryption.

When sensitive data (like payment details) is transmitted, it’s encrypted usingSSL (Secure Socket Layer)technology to prevent unauthorised access.

If a user's personally identifiable information changes, or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This may be done by emailing us: Info@GSJJ.com.au

Any material changes in the way www.gsjj.com.au uses personal information will be described in future versions of this Privacy Statement. Of course, you may always submit concerns regarding our Privacy Statement or our privacy practices to gsjj.com.au. Please reference the privacy policy in your subject line. GS-JJ will attempt to respond to all reasonable concerns or inquiries within five business days of receipt.